Shipping policy

Processing Time
All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been dispatched.

Shipping Times

  • Domestic (Australia): 2–7 business days

  • International: 7–21 business days (may vary depending on destination and customs)

Please note: These timeframes are estimates and may vary due to external factors like postal delays or customs processing.

Shipping Rates
Shipping rates are calculated at checkout based on your location and order size. Free domestic shipping is offered on orders over $100.

Tracking
All orders come with tracking. You’ll receive a tracking number via email once your order is shipped.

Incorrect Address
Please double-check your shipping details at checkout. We are not responsible for lost packages due to incorrect addresses provided by the customer.

Lost or Delayed Orders
If your order is significantly delayed or lost, please contact us at [your email] and we’ll do our best to help resolve the issue.

Customs & Duties (International Orders)
Buyers are responsible for any customs fees, duties, or taxes incurred in their country.